Managed IT Services | Help Desk | Cyber Security | IT Solutions for all Organizations
Enhance Time-to-Market
Stay ahead of the competition. Never keep your customer waiting.
Reduce Costs
Reduce total development, product, and program effort costs.
Maximize Customer Opportunity
Extend offerings to new markets, industry verticals, and geographic locations.
“GuidanceIT keeps you updated 24/7 – 365 days a year”
Our partners receive monthly email blasts to consistently keep all end-users up to date and aware of any critical changes. We also use our email blasts as end-user adoption training on new technologies helps them build confidence and maximizes the use of your IT investments. A variety of delivery options are available.
- O365 Admin and End User Training
- E-training for Microsoft and Adobe Products
- Customized Training & Best Practices
- Latest Virus\Malicious news
- Online Security Awareness
- Phishing\Scam Awareness
- Consulting
- Managed Security
- Managed IT Infrastructure
- Cloud Services
- Desktop Preventative Maintenance
- Help & Support Desk Solutions
Consulting
It starts with a conversation about your business objectives, so we can create a technology roadmap that will help you achieve your goals and get the most of your IT investment: IT Infrastructure Design and Architecture, Cost-to-Benefit Analysis, Performance and Process Improvement, IT Security Practices, Regulatory Compliance. Your business demands a reliable data center that delivers a high-quality work experience. We’ll give you that while cutting your IT costs, simplifying administration, and providing agility: Server Virtualization, High Availability Planning, Network Architecture, Wireless and Guest Access Services, Cabling and Device Installation, Cloud Computing Implementation, Routing and Switching, Network Monitoring, Storage Architecture, Active Directory administering, Full 360 Employee management.
Managed Security
With an escalating threat landscape, security management requires time, research, and expertise meaning your IT staff may need support to stay compliant. We can tailor a solution that closes gaps and provides ongoing support: Risk Assessment and Gap Analysis, Policy Development and Risk Management, Reporting, Auditing and Compliance, Identity Access Management, Intrusion Detection and Prevention Systems, Security of LANs and VPNs, UTM and NGFW Firewall Implementation, Integration of Anti-Virus/Spam & Filtering, End User Training and Testing.
Managed IT Infrastructure
As your trusted partner, we’ll make your IT infrastructure more manageable and optimize your assets and resources, including your IT staff’s time, giving you an environment that can respond to your business needs: Remote System Performance Monitoring, System Administration and Management, Business Continuity Services, Licensing and Software Asset Management, Database Monitoring and Administration, Disaster Recovery Services.
Cloud Services
Your Microsoft solutions should be handled by a Microsoft Gold Partner application expert. Our Cloud Support team can guide your cloud strategy, manage your environment, and help you fully utilize your Microsoft cloud platform: Office 365 Admin Center Management, Office 365 Directory Synchronization, Office 365 Exchange Admin Center (EAC), Office 365 Business Hours Support for App Issues, Optional add-On: Office 365 with Backup.
Desktop Preventative Maintenance
With detailed visibility into the health and performance of your IT environment, we can proactively diagnose issues quickly and effectively, maintaining your critical IT assets so you don’t have business disruptions: Updates, Service Packs, & Patches, System Performance Monitoring, Application Management, Storage and Recovery Management, Software Installation and Configuration, Administration of Desktops, Printers & Mobile, Printer Accessibility Management, Remote Access Management, User Profile Management.
Help & Support Desk Solutions
With our ever-growing dependency on technology, organizations must ensure their information technology is functioning at peak performance. The truth is, predicting every technology issue or emergency is impossible. But when there’s a problem, GuidanceIT Consulting’s Help Desk support team is available to address it immediately. We are available by phone, email, or via our online ticketing system. When we receive your ticket, we get to work immediately. You don’t have to wait for technicians to come to your office. With our support system you’ll receive: Answers in plain English with no tech jargon, support requests tracked with an email ticketing system, immediate support via our remote support tools, connection to a local representative, shorter wait times, responsive technicians, with Onsite support as needed.
